Privacy Policy

YatraMaster
Your Trusted Travel Partner for Memorable Journeys

At YatraMaster, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard customer information shared with us while providing travel services, including tour packages, hotel bookings, flight reservations, transportation, visa assistance, travel insurance support, and other travel-related services.

1. Information We Collect

We may collect the following information when you use our travel services:

Personal Information

• Full Name

• Email Address

• Phone Number

• Address

• Date of Birth (where required for travel arrangements)

• Passport and visa details (for international travel)

• Identification documents required for bookings

Travel Information

• Travel preferences and requirements

• Booking details

• Tour package information

• Travel itinerary details

• Hotel, flight, and transportation details

• Special requests related to travel services

Payment Information

• Billing details

• Payment transaction records

• Booking and invoice information

Technical Information

• IP Address

• Browser and device information

• Website usage details

• Communication records

2. How We Use Your Information

We use collected information to:

• Process and manage travel bookings

• Arrange flights, hotels, transportation, and other travel services

• Customize travel experiences according to customer preferences

• Provide customer support and travel assistance

• Send booking confirmations, updates, and important notifications

• Process payments and maintain transaction records

• Improve our services and customer experience

• Comply with legal and regulatory requirements

3. Data Security

YatraMaster takes reasonable technical and organizational measures to protect customer information from unauthorized access, misuse, loss, or disclosure.

While we take appropriate steps to secure your information, no online system can guarantee complete security.

4. Data Sharing

YatraMaster does not sell, rent, or trade customer personal information.

We may share necessary information only with:

• Airlines, hotels, transportation providers, and travel partners required to complete bookings

• Visa processing agencies and service providers when required

• Payment gateway providers for transaction processing

• Government authorities or legal agencies when required by law

• Authorized service providers supporting our travel operations

5. Third-Party Services

Our travel services may involve third-party providers, including:

• Airlines

• Hotels and resorts

• Transportation providers

• Payment gateways

• Travel insurance providers

• Visa and documentation service providers

• Activity and sightseeing partners

These third parties operate under their own privacy policies. YatraMaster is not responsible for the privacy practices or policies of external service providers.

6. Data Retention

We retain customer information only for as long as necessary to:

• Complete travel arrangements

• Maintain booking and transaction records

• Provide customer support

• Fulfill legal and accounting requirements

• Resolve disputes and enforce agreements

7. Customer Responsibilities

Customers are responsible for:

• Providing accurate and updated personal information

• Maintaining valid passports, visas, and required travel documents

• Providing necessary consent for processing information required for travel arrangements

• Keeping personal information secure

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website performance, analyze visitor activity, and enhance user experience.

Customers can manage cookie preferences through their browser settings.

9. Your Rights

Subject to applicable laws, customers may request:

• Access to their personal information

• Correction of inaccurate information

• Information regarding how their data is processed

• Deletion of personal information where legally permitted

10. Changes to This Privacy Policy

YatraMaster reserves the right to update or modify this Privacy Policy at any time. Updated versions will be communicated through official channels.

YatraMaster
Committed to protecting your privacy and delivering safe, reliable, and memorable travel experiences.